Fraser Bircher awarded Customer Service Level 2 Apprentice of the Year 2017 by CWCCT

Fraser Bircher, who works in our Client Support Team has been awarded the Customer Service Level 2 Apprentice of the Year 2017 award by Coventry & Warwickshire Chamber of Commerce Training. He was amongst nine award winners recognised for their outstanding achievements over the past year.

Fraser’s tutor Christine Cusick explained that ‘Fraser was motivated and enthusiastic about learning and would always go above and beyond in his work, carrying out further research to enhance his knowledge. Having observed Fraser he always put the customers’ needs as a high priority, he was patient and empathetic to their needs whilst maintaining a professional image at all times.’

We are delighted to see Fraser’s hard work recognised in this way. This is Delta’s 9th apprenticeship success over the past five years and is further demonstration of our commitment to supporting young people and growing our own talent.